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Terms and conditions

Condelix – Mediação Imobiliária, Unipessoal, Lda., hereinafter Condelix, headquartered at Cerdeira das Ervas, 4615-586 Macieira da Lixa, registered at the Commercial Registry of Felgueiras, under the unique registration number and Legal Person 505225433, and AMI license No. 6831, is the owner of this website. The use of the serraemar-tavira.com acknowledges the general terms and conditions listed and described below. Your acceptance is absolutely indispensable to the use of the services and information provided herein. If you do not agree with them, you must immediately cease using this Website.

serraemar-tavira.com is an online service with the purpose of distributing information about properties suitable for sale, lease, exchange or transfer, as well as disseminate and promote the respective characteristics and conditions of the same including their price.

Condelix reserves the right, at any time, without prior notice and with immediate effect, to change, add, update, partially or totally eliminate these Terms and Conditions of Use and Privacy Policy. Ensuring, under any circumstances, the quality, safety, legality, veracity and accuracy of the information on the respective properties and offers published on the website. The user should periodically consult the page of these Terms and Conditions of Use and Privacy Policy to confirm if any updates or changes have been made. If you do not agree with any of these, you must not use this Website.

Use of the Website

Users who visit the Website can access and read all the content contained therein, without the need to register data or personal information. However, only registered users or those who have submitted completed forms for booking visits or requests for commercial contacts will be contacted and informed about the properties and services available through the email address or telephone previously submitted in their own forms. They will receive updates and information about the services and properties available at Condelix, in case they have previously accepted in the respective registration or submitted form, communication for this purpose.

This Website, or any of our services, must not be used: ​

 

– For any reason or purpose that is unlawful, defamatory, offensive, harmful, abusive, invasive of another's privacy or otherwise objectionable; ​ – In a way that could harm or interrupt this Website or any of our services, or the peaceful use by other users; ​

 

– To transmit viruses or other malicious coding that may damage or disrupt computer equipment or systems (hardware or software) or telecommunications equipment; ​

 

– In a way that may offend others or harm Condelix, namely, send or make available any illegal, false, misleading, threatening, malicious, abusive, defamatory, libelous, invasive of privacy, harmful content or even that may negatively affect the image or activity from Condelix; ​

 

– To promote any type of commercial activity, or send or make available information or content that belongs to third parties and that you do not have the right to use, such as, for example, content protected by third party copyrights or content that contains personal data of third parties . ​

 

In general, the User must use the Website responsibly, prudently and carefully, and must not disturb or damage its continuity or integrity. ​

 

Condelix is ​​not responsible for any direct, indirect and/or negligent damages resulting from the use of the information contained in this Website or from the Website itself, as well as from the harmful or disturbing conduct of the User.

Information and contents of this website

All contents and information published on this website are the responsibility of Condelix, which ensures their veracity and transparency. Striving to offer useful, up-to-date and reality-adjusted information. However, it may not be correct or completely up to date. In this regard, we cannot be held responsible for any actions taken as a result of or based on the information contained or provided by this Website, whether in an action of contract, negligence or other tort. Through the address comercial@condelix.pt you can always send your suggestions or errata.

 

Condelix reserves the right to move, change, delete the Website, or its content (including the content of registered users, if applicable), at any time and for any reason. You must therefore keep a copy of any content you upload to the Website that you wish to keep. Once you have uploaded the content, you can choose to delete the content at any time.

 

If you wish to report your concerns regarding any content available on this site, please send an email directly to commercial@condelix.pt.

Data recording

The registration of data of all users interested in receiving information or scheduling a visit about a certain property or service advertised and published here is allowed. ​

 

Registration or filling out forms is free. ​

 

To register as a user interested in a particular offer, property or service, you must fill in the form and select the desired one: booking a visit or requesting information. ​

 

The personal data of each user will be kept as long as the user's subscription and/or requests are active, with the aim of improving the services offered, so after their expiry they will be depersonalized and non-identifiable. ​

 

You are allowed to question the data and you may request the deletion of the data, rectification, updating or completing the same. These requests must be sent to commercial@condelix.pt. ​

 

We suggest consulting the Privacy Policy of this Website.

Use of Hyperlinks

The content of this Website may include Hyperlinks (hyperlinks) to other Websites that are not operated by Condelix. Condelix is ​​not responsible for the content of any other website, including those that provide access to the present or whose access has been obtained through our website. ​

 

Condelix does not endorse any Linked Sites or the products/services that are provided on those Sites. Content on linked sites may change over time. It is recommended to check the terms and policies of the Linked Sites. ​ By providing a hyperlink to an external website on this website, Condelix does so in good faith that it contains or may contain relevant information in addition to that presented on its own website.

 

The existence of this hyperlink does not imply or imply its review and approval by Condelix – in certain instances, a hyperlink may lead you to access a website that presents contradictory information to that presented on our website or another belonging to Condelix.

Our Responsibility and Contacts

Condelix is ​​not responsible for direct, indirect or specific losses or damages or any other consequences arising from the access or use of this Website, nor any information contained therein. However, we are available to discuss with the user the implications of any issue that may arise, and you should contact us through our website at serraemar-tavira.com (contacts), through the address Rua Agostinho da Silva Rocha, 440, 4475-451 Nogueira da Maia, from our telephone number 919 000 337, or via the email address commercial@condelix.pt.

By accessing our contact area, the user will be accepting that the information provided to us through this contact will be held by Condelix, which will be able to use it in the terms it deems most appropriate, with no place, under any circumstances, to any right or payment in your favor for such use.

To the maximum extent permitted by law, all warranties, express or implied, charges or guarantees, representations and other terms and conditions of any kind relating to this Website or matter not contained in these Terms and Conditions are expressly excluded.

Nothing in these Terms of Use excludes, restricts or modifies any right or remedy, or any warranties, or other terms or conditions, implied or imposed by any law that cannot be lawfully excluded or limited. This may include consumer rights legislation in Portuguese territory, which contains guarantees that protect consumers of goods and services in certain circumstances.

A party's liability to another party is reduced to the extent that the other party's acts or omissions, or those of a third party, contribute to or cause such liability.

Although we take appropriate actions to keep this Website free of computer viruses or other harmful coding, we cannot guarantee that this will be the case. You should therefore use security software, updated at all times, to protect your computer from such malicious software.

Whilst we use all reasonable commercial efforts to keep this Website available, we do not warrant that it will be accessible or available on a constant time basis or that access will be uninterrupted or error-free.

Privacy Policy

Condelix is ​​the entity responsible for collecting and processing personal data. It respects the privacy of all users and is committed to protecting all information submitted by each user in accordance with current national and community legislation.

All users can browse this website without the obligation to register or submit any data. When submitting your data, if you wish to receive news, campaigns or others associated with properties or our services in addition to the commercial communications requested by you, we ask that you agree to send them.

The provision of personal data is only necessary in case you wish to book a visit, request information or request contact and will always be guaranteed, under the terms of the law, the right of access, rectification and cancellation of any data provided, that right may be exercised in writing, at any time, via the email comercial@condelix.pt or by clicking on the subscription termination link at the bottom of the email.

Data recording

We collect personal information via the voluntary completion of the appropriate forms available for booking visits, requests for information about properties or services and requests for contact.

When contacting us via email, subscribing to free information, it requires us to collect your email address, name and other specific personal identification data, usually translated by name and contact number.

When requesting sensitive personal data, we will ensure that its collection and use will be carried out in strict compliance with the legislation applicable to the collection and protection of data. If we intend to use your personal data beyond the purposes initially established, we will ask for your consent. You may choose to give such consent in advance at the time of initial data collection.

Data collected automatically

Visitors' domains and IP addresses are logged automatically. This information does not identify the user, but only the computer used to access the site. This data is analyzed globally to check where in the world the site is being used, in order to ensure its coverage, allowing our user service to be improved. The personal data of each user are not collected and analyzed in this process.

Data retention

The data will be kept as long as the user's subscription is active, with the aim of improving the services offered, so after their expiry they will be depersonalized and non-identifiable. Additional information about the user will only be collected in addition to that mentioned above for contractual purposes adjacent to the real estate brokerage activity.

Access to personal data

To request clarification about access to personal data, or to clarify questions related to the data privacy policy practiced at Condelix, contact us via the email commercial@condelix.pt, or use the following postal address: Rua Agostinho da Silva Rocha, 440, 4475-451 Nogueira da Maia.

 

For this purpose, proof of identification will be required. You are allowed to question the data and, where appropriate, you can: delete the data, rectify, amend or complete the data. We reserve the right to refuse to provide a copy of the user's personal data, obliging us to provide a justification for this decision. The user may challenge our decision to refuse to provide a copy with their personal data.

Visitor disclosure and choice

The user may terminate the subscription of his registration at any time, this being a simple process. By providing your personal data at the beginning, we provide you with the procedures for its cancellation, either through a link or by providing an email address commercial@condelix.pt. By making the user's personal data available for purposes other than those indicated, we offer the user the opportunity to give prior authorization.

Security

Security policies, rules and technical measures have been implemented to protect the personal data under our control, which are fully in accordance with data protection legislation, appropriate to the jurisdiction applicable to the website. Security measures are designed to prevent unauthorized access, improper use, unauthorized modification and accidental illicit destruction or loss.

Privacy Compliance/Compliance

Our privacy policy is in accordance with the applicable Portuguese legislation, namely Law n.º 67/98, of 26/10. Data protection legislation is subject to review, so we recommend that users regularly consult our privacy statement. For information purposes only, for this purpose, you may consult the www.cnpd.pt website. This website complies with national and community legislation. The Portuguese courts will have exclusive jurisdiction over any dispute arising from the use of this website.

Hyperlinks

Condelix websites may provide links to external sites for your convenience and information. By accessing these links, you will leave the Condelix websites, therefore, Condelix:

– Does not control these websites or their privacy policies, which may be different from those of Condelix; ​

 

– You do not endorse or represent these sites. Condelix's Privacy Statement does not cover personal data eventually transferred by the user to websites external to Condelix.

We recommend that you review any company's privacy policies before submitting your personal information. Some external companies may choose to share their personal information with Condelix, so this sharing will be governed by the privacy policy of that company.

Policy and Privacy

Commitment to Data Protection and Privacy

Condelix complies with all applicable community and national legal standards in the field of data protection, privacy and information security. ​

 

Condelix has implemented a Personal Data Protection System and an Information Security System, in order to guarantee regulatory compliance and the demonstration or evidence of institutional responsibility in terms of data protection and information security, implementing all measures necessary technical and organizational requirements, both to comply with the general legal regime of the Data Protection Law in force, and to comply with the special legal regime of the General Regulation on Data Protection, applicable from 25 May 2018. ​

 

For any clarification or additional information or to exercise rights in this regard, please contact Condelix via the email monica.guerra@condelix.pt.

Entity Responsible for Treatment

Condelix – Mediação Imobiliária, Unipessoal Lda., headquartered in Cerdeira das Ervas, 4615-586 Macieira da Lixa, registered at the Commercial Registry of Felgueiras, under the single registration number and Legal Person 505225433, with share capital of € 5,000.00, hereinafter referred to as Condelix, is the entity responsible for the website www.condelix.pt and for the computerized applications, hereinafter referred to as channels or applications, through which Users, Service Recipients or Customers have remote access to services and Condelix products that are presented, marketed or provided, at any time, through them. ​

 

The use of the channels or applications by any User, Recipient of the Service or Customer may imply the carrying out of personal data processing operations, whose protection, privacy and security by Condelix, as the entity responsible for the respective treatment, is ensured, in accordance with the terms of this Data Protection and Privacy Policy.

Contacts of the Data Controller

For contact purposes, please send an email to monica.guerra@condelix.pt, describing the subject of the request and indicating an email address, a telephone contact address or a mailing address.

For any other purpose, the following Condelix general contacts may be used:

 

– Postal Address: Rua Agostinho da Silva Rocha, n.º 440, 4475-451 Nogueira da Maia

– E-mail: comercial@condelix.pt

 

– General Phone: 919000337

Collection and Processing of Personal Data

Condelix processes the personal data strictly necessary to provide information and the operation of its channels, according to the uses made by Users, Service Recipients or Customers, whether those provided by Users, Service Recipients or Customers for purposes of registering requests or obtaining information, either those provided by those for the purpose of joining those channels, or those resulting from the use of services provided by Condelix, such as accesses, queries, instructions, transactions and other related records to its use. ​

 

In particular, the use or activation of certain functionalities of the channels may imply the processing of various direct or indirect personal identifiers, such as name, home address, contacts, device addresses or geographic location, whenever there is for this purpose, the express consent of the User, Service Recipient or Customer. ​

 

In all cases, Users, Service Recipients or Customers will always be informed of the need to access such data in order to use the functionalities of the channels in question. ​

 

The personal data collected by Condelix are processed by computer, in certain cases in an automated way, including the processing of files or the definition of profiles and within the scope of managing the pre-contractual, contractual or post-contractual relationship with the Users, Recipients of the Service or Customers, under the terms of the national and community rules in force. ​

Categories of Personal Data Processed

The personal data of Users, Service Recipients and Customers may include, for example, name, contact details, home address and/or place of work, email address, information on expectations regarding a particular property, or information on how to use the Website, or how you interact with Condelix.

Condelix collects personal data from the User, Recipient of the Service or Client, for example, when they make contact through the forms available on the Platform, explore the Website (even if they only search for properties), or contact by telephone. It may also receive personal data from the User, Service Recipient or Customer through service provider partners on behalf of Condelix.

Condelix also collects, automatically, based on the use of the Platform by Users, Service Recipients and Customers, technical information, in particular, the Internet Protocol (IP) address of the device that the User, Service Recipient and Customer is to be used to access the Platform, the time zone, the operating system and the type and version of the browser used; information about your visit, including the websites from which you access the Website www.condelix.pt and the websites accessed from that Platform, date and time of visit, properties consulted, services viewed, duration of visit, response time from pages of the Website, interactions with the functionalities made available and other data relating to your interaction with the Platform.

The use of the Platform may be monitored, so that the patterns of use of the Website can be analyzed and interpreted, in an aggregated and anonymous way, thus allowing the improvement of service levels and the satisfaction of the expectations of Users, Service Recipients and Customers.

If you wish to limit the information that Condelix automatically collects whenever you use the Website, consult the Cookies Policy. It should be noted that limiting the collection and use of personal data may mean that Condelix is ​​no longer able to provide the service proposed on its real estate portal.

Legal Principles

All data processing operations comply with the fundamental legal principles in the field of data protection and privacy, namely regarding their circulation, lawfulness, loyalty, transparency, purpose, minimization, conservation, accuracy, integrity and confidentiality, with Condelix available to demonstrate its responsibility towards the data subject or any other third party that has a legitimate interest in this matter.

Fundamentals of Legitimacy

All data processing operations carried out by Condelix have a foundation of legitimacy, namely, either because the data subject has given his consent for the processing of his personal data for one or more specific purposes, or because the processing is considered necessary for the performance of a contract to which the data subject is a party, or for pre-contractual measures at the request of the data subject, or because the processing is necessary for the fulfillment of a legal obligation to which the responsible for the treatment is subject, or because the treatment is necessary for the purposes of the legitimate interests pursued by Condelix or by third parties.

Purpose of Treatment

All personal data processed within the scope of Condelix channels are exclusively intended for providing information to Users, managing the personal information of Service Recipients deemed necessary for the purpose of managing relationships or communication, as well as providing the services contracted by the Customers and, in general, the management of pre-contractual, contractual or post-contractual relationships with Users, Service Recipients or Customers.

The personal data collected may, even eventually, be subject to processing for statistical purposes, for information or promotional actions and for commercial or marketing actions, namely to promote actions for the dissemination of new functionalities or new products and services, through direct communication, whether by correspondence, email, messages or telephone calls or any other electronic communications service, and this data may be transmitted to other companies of the Condelix Group for the same purposes.

Prior information and the collection of express authorization for the latter purposes are always ensured, Users, Service Recipients or Customers may, at any time, exercise their right to oppose the use of their personal data for other purposes that go beyond management. of the contractual relationship, namely for marketing purposes, for sending informative communications or for inclusion in lists or information services, and for this purpose, send a written request addressed to Condelix, in accordance with the procedures below.

Data Retention Deadlines

The data collected by Condelix will be stored on servers located within the European Union.

The period of time during which the data is stored varies according to the purpose for which the information is processed. Condelix will keep the personal data of users as long as they are active users of its channels. If a user does not interact with any of the functionalities made available on the channels, for a period of 3 (three) years, his absence will be interpreted as a manifestation of disinterest in keeping an active registration and Condelix will make efforts with its network of Real Estate Consultants associated so that the respective personal data are eliminated from all databases in which they appear.

There are legal requirements, however, that require the retention of data for a minimum period of time. Thus, and whenever there is no specific legal requirement, the data will only be stored for the minimum period necessary for the purposes that motivated its collection or subsequent processing or, for the period of time authorized by the National Data Protection Commission, after which Condelix will endeavor to ensure that the respective personal data are eliminated from all databases in which they are contained.

Communication of Data to Other Entities

The provision of information or the provision of services by Condelix to its Users, Service Recipients or Customers through the channels may eventually imply the use of services from third-party subcontracted entities, for the provision of certain services, which may imply access, by these entities, the personal data of Users, Recipients of the Service or Customers.

In these circumstances and whenever necessary, Condelix will only resort to subcontracted entities that present sufficient guarantees for the execution of adequate technical and organizational measures in a way that the treatment meets the requirements of the applicable standards.

Condelix employees and associated Real Estate Consultants may have access to the personal data of Users, Service Recipients or Clients, being, however, covered by an obligation of confidentiality in relation to the data to which they have access. ​

 

Condelix employees and their associated Real Estate Consultants are duly informed of the importance of complying with this legal duty of secrecy, being responsible for complying with this obligation of confidentiality. ​

 

The Website varandasdaarrabida.pt uses Google Analytics for Display services, namely the remarketing function. This function consists of displaying advertisements to users who have already visited the Platform.

Users, Service Recipients or Customers may opt out of Google Analytics for Display Advertisers and not be exposed to Google Display Network advertisements. To do so, you can access the Ads Preferences Manager and the Analytics Opt-out Browser Add-on. ​

Condelix may promote remarketing practices to advertise online, which means that users who do not "opt-out" of the Google Display Network through the aforementioned methods may be exposed to Condelix ads on the Google content network. Third parties, such as Google or Facebook, may display Condelix ads on websites within their content networks. Third parties, such as Google or Facebook, may also use Cookies (such as Google Analytics and DoubleClick Cookies) that serve to optimize ads based on information from past visits by users to the Website.

Data Recipients

Except in the context of compliance with legal obligations, under no circumstances will personal data of Users, Recipients of the Service or Customers be communicated to third parties that are not subcontracted entities, companies of the Condelix Group or legitimate recipients, and no other communication for purposes other than those mentioned above.

International Data Transfers

Any transfer of personal data to a third country or an international organization will only be carried out within the framework of compliance with legal obligations or guaranteed compliance with applicable community and national legal rules in this matter.

Security measures

Taking into account the most advanced techniques, application costs and the nature, scope, context and purposes of the treatment, as well as the risks, of varying probability and severity, for Users, Service Recipients or Customers, Condelix and all entities that are its subcontractors apply the appropriate technical and organizational measures to ensure a level of security appropriate to the risk. ​

 

For this purpose, various security measures are adopted in order to protect personal data against its dissemination, loss, misuse, alteration, treatment or unauthorized access, as well as against any other form of illicit treatment.

It is the sole responsibility of Users, Recipients of the Service or Customers to keep the access codes secret, not sharing them with third parties, and, in the particular case of the computer applications used to access the channels, maintain and conserve the access devices in security conditions and follow the security practices advised by the manufacturers and/or operators, namely regarding the installation and updating of the necessary security applications, namely, among others, antivirus applications. ​

 

If there is a need to subcontract services to third parties that may have access to the personal data of Users or Customers, Condelix subcontractors will be obliged to adopt security measures and protocols at the level of the organization and the necessary technical measures. protecting the confidentiality and security of personal data, as well as preventing unauthorized access, loss or destruction of personal data. ​

Exercise of the Rights of the Subjects of Personal Data

Users, Service Recipients and Condelix Customers may, as holders of personal data, at any time, exercise their data protection and privacy rights, namely the rights of access, rectification, deletion, portability, limitation or opposition to treatment, under the terms and with the limitations provided for in the applicable rules. ​

 

Any request to exercise data protection and privacy rights must be sent, in writing, by the respective holder, to Condelix, in accordance with the procedure and contact details described below.

Complaints or Suggestions and Reporting of Incidents

Users, Service Recipients and Condelix Customers have the right to file a complaint, either by registering the complaint in the Complaints Book or by submitting a complaint to the regulatory authorities. ​

 

Users, Service Recipients and Condelix Customers may also make suggestions via email sent to monica.guerra@condelix.pt.

Incident Reporting

Condelix has implemented an incident management system within the scope of data protection, privacy and information security. ​

 

If any User, Recipient of the Service or Customer intends to communicate the occurrence of any situation of violation of personal data, which causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure or unauthorized access, to personal data transmitted, preserved or subject to any other type of treatment, you can contact Condelix through the general contacts described above.

Change of Privacy Policy

In order to guarantee the respective update, development and continuous improvement, Condelix may, at any time, make the changes that are considered appropriate or necessary, to this Data Protection and Privacy Policy, ensuring its publication on the different channels for guarantee the respective transparency and information to Users, Service Recipients and Customers.

Express Consent and Acceptance

The terms of the Data Protection and Privacy Policy are complementary to the terms and provisions, in terms of personal data, provided for in specific communication campaigns and/or dissemination of Condelix products or services that may eventually be carried out. ​

 

The free, specific and informed availability of personal data by the respective holder implies knowledge and acceptance of the conditions contained in this Policy, considering that, by using the channels or by making their personal data available, Users, Recipients of the Service and Customers are expressly authorizing their treatment, in accordance with the rules defined in each of the applicable collection channels or instruments.

Contacts

For the exercise of any type of data protection and privacy rights or for any matter relating to data protection, privacy and information security, Users, Service Recipients and Condelix Customers can contact monica.guerra@condelix.pt, describing the subject of the request and indicating an email address, a telephone contact address or a mailing address for reply.

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